Our priority is to make every single client fully satisfied and happy with the service provided. And we are very proud for successfully making that a reality along the years we have operated. That's our mission: Make every journey count; Make every journey special; Make every journey unforgettable; Always give our best, never relax.
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As a small group of three, we thoroughly enjoyed our Private Safari trip & we all agree that it was one of the most memorable experiences we've ever had. From start to finish, the service provided was excellent, with prompt & efficient email replies to advice & guidance in relation to tour packages & tailor made itineraries. We chose to do as much as possible in a short space of time and visited Lake Naivasha, Masai Mara & Lake Nakuru. Helder Francisco lived up to his job title as Customer Happiness Manager & did all in his power to ensure we were happy customers.
The only negative aspects of the trip were the obvious tourist trap stop offs & unfortunately the Masai Village visit. We felt as though we were being rail roaded into buying over priced souvenirs & paying more than needed for the extras. We did not enjoy the Masai Village we visited as we were told to pay $30 entry & were then pressured to buy overpriced souvenirs before leaving. Considering the cost of the trip in general, we found the extra costs to be unexpected.
On the other hand, we were extremely impressed by the accommodation provided during our trip. We stayed at wonderful lodges & campsites throughout our trip. We were also very happy with Martin, our tour guide. He was very friendly, helpful & accommodating. He happily answered all of our questions & shared his knowledge & experience. We were lucky enough to see The Big 5 at the Mara & also experienced the migration of the wildebeest, which was truly amazing. We would like to give a special mention to the Punda Millias lodge where we were upgraded on the final night of our trip ;) We had a wonderful stay there to finish off the fantastic Kenyan experience.
I happily recommend It Started in Africa to everyone & hopefully others will get to experience a Kenyan safari like we did.
I've been at Kenya and Tanzania in the most interesting places. I liked very much Naivasha lake. At Nakuru lake I stayed at Ziwa Bush Lodge: very good place and very good food. Enkerende Tented Camp was greatand I have had the luck, having a big full moon. The Masai people was very kind and helpfull. I could see all big five and the Gnus Migration . I'll never forget these days and these Safaris. Amboseli Sopa Lodge is superb! The Ngorongoro is fantastic. From my room at Rhino Lodge I could see very close a Elefant eating near my window. I recomend It Start in Africa completelly!
More than committed and awesome experience. Experienced team, reliable, joyous to travel. The Safari was beyond words. The most important is commitment & it matters to every tourist. Day one the communication was fluent & transparent. If you travel as group then you have concurred as you have flexibility for everything but still its not mandatory. The team is very co-operative and homely. They took care to every possible extent.
I did a combination of Tanzania and Kenya and everything was organized flawlessly. The guide (Samuel in Kenya and Anderson in Tanzania) were good drivers, had encyclopedic knowledge about animals and could spot a rhino in what, for us, seemed like a tree very far away.
Food and camping were great, the vehicle was in top notch condition and we managed to see the big 5 several times :) Best experience in my life! Will do everything to come back soon, this time with my daughters who loved our pictures and videos.
Just to say thanks! I will go back to Kenya and do another Safari with you guys! I loved Masai Mara and Amboseli. The guy that was our guide was extremelly helpful and knew how to get the job well done! We had the luck to see the Big Five, plenty of birds and extraordinary scenery. Patricia, the owner, help us a lot providing the best itinerarie, because it was only a 4 days safari. One of the reasons i recomend this company is because the ratio between the price and quality. Don't forget my promise! Next time we'll go with you to Mombassa :).
3days 2nights to Masai Mara.Never in my life have I been completely thrilled than on my trip to the Masai Mara. I had the time of my life. What made the experience even more memorable was the service rendered to me by It Startedin Africa Kenya, everything was royal, from the game drives to the accommodation. I highly recommend Sopa lodge. The driver/guide Alex was knowledgeable and very helpful, I highly recommend them to anybody who is planning on going on Safari in Kenya.
It Started in Africa delivers! Awesome vacations, with excellent organization and planning. Highly recommended.
I did a 11 days safari with It Started in Africa and it was a fantastic experience! I went to Kenya and Tanzania and it was a wonderful experience that i will never forget. I was doing a safari alone and also a world traveller so it was a big challenge and they succeed! Starting for Joao, he is extremely patient and he explained me everything! When i was planning my tour i sent him over than 50 emails and he answer me each time with all the info and very kind. He did his best to meet all my expectations!
Guide: Simon is the best guide!, really. He is very respectful, punctual, kind, patient and has the best eye!!! I had the chance to witness so many things thanks to his patience, I saw lions coupling, I saw lions, hienas, buffalos and elephants fighting together, we saw a cheetah on a tree, etc. I saw all the animals without being hurry up. He just turned off the engine and let me enjoy, believe me: we stopped for 30 min watching animals. I also saw the other guides and not all have that amount of patience, they wait 5 minutes and after that go. He also suggested to go to naivasha, it was a great experience, we took the boat and I walked on the island, superb! He also suggested a visit to a Masai village and I really enjoyed! Simon is the best guide, you can trust him any person or group, they will not be disappointed. Ask for him, his is the best!
All the lodges were perfect, they made a mix between the tented camps and some luxury and it was more than perfect, everyday was a new surprise and adventure, loved it!
- Enkerende: Cristina, the owner and Luis, the manger, made my stay really cozy, I felt at my home, we dinner together and talked about Africa and many many things, both were really kind and welcoming. Its perfect to stay there because they have almost all the animals around and you can be very near from them, love it!
- Ziwa bush lodge: The guys were amazing! I arrived after a long day and they took the dinner to my room. I had wifi so I was very happy! The room and the bath were perfect! The best food I ate in Kenya, also the picnic!!!
I went to Masai mara, you must go! Also visited lake Naivasha, the boat ride is a new experience and i walk in the island is a unique experience. I visited lake Nakuru and there you can find White rhinos very near! Finally we arrived to Amboselli and the landscape is very different and the elephants are so big!
Guide: Chicho is really funny! He is always happy and is a good person, with so many dreams and joy for life, if you are lucky and he is your guide you will laugh a lot. I was looking for the climbing lions on the trees and he found them! Also i want to wath a big male lion with a big mane and he found it. He is awesome!
All the lodges were perfect but you MUST stay in Ang ata, the experience is unreal!!! You have to do it, in Serengueti you will sleep in the middle of the plains! The staff is the best, they will take care of you and you will feel completly safe. In Ang Ata Ngorongoro you will have the best dinner in Africa and also a luxury experience!
I went to Serengueti, Lake Manyara and Ngorongoro.
Of course i saw the big 5!!!
Recomendado! Safari no Kenya!
Em Agosto passado fiz um safari no Kenya e divido a minha experiencia. Apos muita pesquisa e troca de emails com outros viajantes e com Helder que representava a empresa, escolhi a It Started in Africa para a minha aventura. E digo que foi uma excelente escolha! Nao tinha razoes para nao acreditar no que disseram da empresa, principalmente amigos que ja tinham realizado safaris com eles, mas realmente nao falham. Bem pelo contrario. Tudo foi de acordo com o planejado, desde o primeiro ao ultimo minuto. O atendimento e excelente e o safari em si e ainda melhor. O guia Alex e fenomenal. Alias, todo o staff. Simples e perfeito. Masai Mara e um local que nos deixa boquiabertos. Fabuloso!!!!!!! Resumindo, um excelente safari que prometi repetir com os meu amigos! Recomendado!
Excellent kenyan tours!
We a group of 11 people visited Kenya in 1st week of june when the rains are just finishing off. We contracted It Started in Africas Kenyan unit ( which is operating in its 4th yr and though not yet recognised by Kenya tourism ministry they are very reliable) their drivers Alex Bruer and Carlos was just fabulous and knowledgable and patricia the manager and Mr Helder their overall boss are just very helpful and also resourceful.They are very flexible and honest there was no cost excallation and we got great price from them.The tour itenery was our idea and they helped us with our accommodation of choice.
An awesome safari experience in Kenya
We had a very refreshing tour of kenya this end may, first I wish to start with three people from kenya who made our first foreign tour a great success. We donot have the luck to meet our main savior from the company, Mr Helder who did everything possible to accomodate all your wishes ,our sincere gratitude to all of them.The other two wonderful people Carlos and Alex were our drivers cum guides and we all dreamt and wihed they be with us for ever.
Hundreds of Lions!!!
Just finished a safari in Masai Mara with this tour operator and I am back in Croatia. Still find it strange not to hear the sound of animals when you wake up in the morning. there were 2 or 3 minor issues during the safari but they were promptly fixed and our requests were handled within the hour. I've always wanted to see lions in their natural habitat and I saw hundreds of them in the Mara, I feel blessed for this opportunity. Organization was perfect and I always felt I was being looked after by the guide, the office and the management, and they were always ready to react to anything. Good job!
I would like to take this opportunity to say a very big Thank you for the 3 day Safari you organized for me last week. 2 days in the Mara and 1 day at Lake Nakuru.
The tour was fantastic we got to see an amazing amount of animals as well as The Big 5, and to top it all to see a cheetah kill. We were not expecting flamingos at Lake Nakuru due to the high water levels but were lucky to see a good flock of birds.
A very special thank you to Issac our guide, his professionalism was outstanding, and game guiding skills were fantastic, I think if it were not for him we would have not seen half of the wildlife that we did. Thanks Issac.
It Started in Africa - 5 STARS - Best Safari option we could've ever found!
After weeks of research my best buddy I decided to book a private safari through It Started In Africa. Why? Pretty simple; Helder and the entire crew were very professional, responsive and informative. The transaction was very smooth, once we got to Nairobi, Kenya the hotel pick up was on time, and the logistics and our itinerary was crystal clear and very well set up. The camp we stayed at (for 3 days) was very clean, safe and they delighted us with the most delicious food. The Masai Mara itself it's one of those things that every person should experience at least once in their lifetime. This is the first time I write a review online every, but my experience with It Started in Africa demanded it.
If you are reading this and you are unsure whether to book a safari through It Started in Africa, I assure you, you will not regret it at all and you will have an amazing experience just like us. All the best you guys!
Unforgettable impressions of nature and an impressive organizational performance!
The task was: from Nairobi to Arusha, a group but two teams that lions and meerkats. Both teams each had different budgets and accommodation ideas. The departure times and arrival times were not identical. But nevertheless both teams should make together as many game drives as possible, including back and stay in camps together again. Overall, the two teams were 10 and 8 days on the road. So we asked it-Started-in-Africa by not less than squaring the circle! The team led by Joao & Co of It Started-in-Africa have managed to put together a memorable trip for all of us in the respective budget framework together.
Communication with Joao was very professional and effective. He proved a very good sense of our desires and ideas and was able to implement with other useful advice to our full satisfaction in making travel arrangements. The driver and guides both in Kenya (Evans & Alex) and Tanzania (Mike & David) XXXX are experienced, mocked each animal (not only by the wayside) and brought us safely to their destinations. Overall, we have not only seen on our tour of Lake Nakurau, Masai Mara, Serengeti, Ngorongoro Crater and Tarangire the Big Five, but everything imaginable what feels comfortable in the savannah.
Both teams had an unforgettable, entertaining, instructive and amusing time together, and very importantly, no one was injured and all are safe and sound arrived at the destination, and after about 2500 kilometers on dirt roads. For this we would like to express a big thanks and praise to the entire team of IT-started-in-Africa all, we want to especially highlight our thanks to our guides in Kenya Evans & Alex and Tanzania Mike & David. as well as our contact person / organizer Joao!